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FAQ

Our Tips, Service Charge and Gratuities Policy

An optional gratuity of 10% will be added to your bill.

All cash tips are distributed to staff by the staff and the company is not involved in this process at all.

All tips added to credit card payments are paid through the normal payroll scheme and are subject to tax and national insurance contributions.

Policy on bringing your food, drinks

As a rule we do not allow customers to bring their own food and drink into the restaurant. This is for health and safety reasons and to ensure that we are responsible for everything provided in the restaurant. For birthday cakes please see below.

Guide dogs

We do allow guide dogs in the restaurant. Other dogs are not allowed in the restaurant, although they’re welcome to sit on our outside terrace in the summer!

Birthday cakes

We make celebration cakes in the restaurant, please see our cake page for more details and to order. However, if you do wish to bring your own cake we charge £3 cake-age charge per person.

Length of time on table at weekends

We allocate 2.5 hours per sitting for tables of 1-4 people. For tables of 5 people or more we allow 3 hours.

Newsletter and email addresses

We  may contact you via email with a newsletter containing promotional offers, recipes, menu changes and more. If you do not wish to be contacted please unsubscribe or let us know and we will remove you immediately from the list.

Baby food

We allow baby food to be brought into the restaurant.